Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have got received a mistake from your local shipping service and would like to end your order, first check your email and/or spam filter to ensure you clicked upon the correct shipping address and/or WEB ADDRESS. Once this offers been done, when you are nevertheless enthusiastic about continuing, just answer the e-mail with the details of your request and you will greatly appreciate virtually any assistance you may possibly offer. For technical issues, you may need to get in touch with customer care via their telephone number: (Toll Free). Alternatively, if a person have any other questions, you could send us an email and we all will try our best to be able to assist you.
Your package appear at your current door within seven to ten working days. Please be aware that shipping times might vary from a single courier company in order to another. Hence, it is, usually preferable to buy with a reputable company. To assist ensure your package arrives safely, we all always advise that will you sign your parcel’s “Thanks Regarding Sending” section mainly because it arrives. Your regional delivery services are usually required to obviously display this signature bank confirmation on all sent items, including Element Vape products.
As soon as your parcel is here at your door, you need to collect this as soon as possible. This will be normally done simply by completing a self-addressed, stamped envelope together with your return address and tracking quantity. Upon arrival, keep your unit is fully charged and well prepared to begin using this immediately. Tend not to wait around for your Component Vape product to be able to warm up; it can not be stressed adequate, particularly in the case of rechargeable batteries.
As defined within the above paragraph, when shipping to be able to UK residents, delivery is going to be facilitated by simply among our across the country network of courier companies, such since DPD, FED FORMER MATE or UPS — but please permit for additional fees to be obtained into consideration whenever placing your buy. Customers located inside the Republic of Ireland are not allowed to purchase online. Inside most cases, clients located within typically the Republic of Ireland in europe will be unable to purchase the item by using credit credit cards or debit cards. We all are currently experiencing some issues with credit card fraud in The european countries and certain instances, payments made using these methods might be declined or reversed. In inclusion, all deliveries in order to EU customers may be susceptible to taxation and import duties.
Any time shipping internationally, you should note that customs procedures are really time-consuming and usually require the assistance of an independent customs broker. In the case of an brought in product, delivery occasions will be based mostly on your courier’s international delivery service and transit occasions may greatly surpass our internal delivery estimates. Should you be uncertain of expected flow times, please get in touch with us immediately. Global orders will generally arrive within 3 to 5 business days following payment has recently been received.
For those questions relating to this matter, make sure you note that concerns should be directed towards our business Puff Bar headquarters. Should a person need for making changes or inquire regarding our services inside general, you can do so at anytime during company hours, Monday through Friday, except Weekend, Wednesday, and Thursday night. Should you possess any other concerns, you can possibly contact our customer service team or one of the sales representatives in the main office. In case you prefer to place your order on the internet, you are pleasant to visit internet site and follow typically the simple instructions supplied. All billing plus ordering information will certainly be provided in the click associated with a button.
As usually, we strongly suggest that all orders be paid regarding completely before delivery or delivery regarding products. Any modifications to shipping or delivery policies will be clearly indicated after receipt of repayment. In the event of a defect in any product, please contact us all right away for a return or alternative. As long as your satisfaction is our number one priority, we all will work with you to definitely make certain that you have got the very best digital products available.